Client Services

Supporting Your Digital Growth Every Step of the Way

I provide comprehensive support and client education, ensuring I'm well-equipped to offer personalized assistance and responsive solutions. I work with you to chart your objectives and create a clear roadmap for the continued, strategic growth of your website after launch.

I am your dedicated resource, bringing over 15 years of digital experience to meet your needs on both a proactive and reactive basis.

Ongoing Client Support & Partnership

I foster a long-term partnership to advance your online presence, ensuring your goals are my goals. You benefit from direct, single-point support and unmatched accountability.

  • Dedicated Partnership: I am your single point of contact, staying with you through every step of the post-launch journey.

  • Flexible Service Options: I offer ongoing responsive support as well as retainer services with a dedicated number of hours per month to implement solutions for all of your needs.

  • Proactive Monitoring: I proactively monitor and track your site on an ongoing basis.

  • Robust Ticketing System: I utilize a robust and easy-to-use ticketing system for streamlined issue management.

Evaluation & Optimization

To ensure you’re not missing out on any opportunities, I meticulously analyze your website, whether your goal is to scale up or just achieve a faster site.

  • Extensive Audits: I personally conduct extensive audits, evaluating your site across multiple checkpoints to identify opportunities.

  • Comprehensive Scope: My audits encompass all aspects of development, design, and digital marketing.

  • Compliance Expertise: I am well versed in the requirements for multiple regulations such as ADA, GDPR, and CCPA.

  • Actionable Results: I deliver the audit results, along with clear, expert recommendations, directly to you.

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Advancement & Scalability

I am prepared to support you through the growth of your business, scaling up my services as your needs evolve.

  • Strategic Enhancement: I constantly look for ways to upgrade and enhance your digital strategy.

  • Focused Growth: I foster a long-term relationship to advance your online presence, ensuring the development work you invest in today supports your goals for tomorrow.